Web 2.0 Tools for All

I came upon the following post from David Pogue's blog that NLC Learning 2.0 participants might find interesting: Pogue's Posts March 27, 2008. Pogue is a technology columnist at the New York Times, and writes one of my favorite blogs (see sidebar). He explains in this post why learning about how to use Web 2.0 tools, as we are, would also be an important activity for many companies trying to connect with their customers.